How can we help?
Email us
hello@svg.games, for your account or anything private. We answer as soon as we can.
Plus and payments
Cancel or change your card with Manage Plus. Receipts and refunds come from Link.
Report a player
Email us their @username and what happened. You can block them from their profile meanwhile.
Quick answers
A game won't load
Games run best on a computer, in Chrome, Edge or Firefox. Refresh the page and check your browser is up to date. Still stuck? Tell us on Discord which game and which browser.
Where is my progress kept?
Signed in, your saves, scores and achievements are kept on your account, so they follow you to any browser. As a guest they stay in that browser only.
Can I play on my phone?
Our games are made for computers for now. You can still open them on a phone, in full screen.
I forgot my password
Choose Forgot password when you sign in, and we email you a link to set a new one.
How do I cancel Plus?
Settings, Account, Manage Plus. Plus keeps working until the end of the month you paid for.
Can I change my username?
Your username stays the same, but your display name can change any time in Settings, Profile.
How do I delete my account?
Settings, Account, Delete account. It's gone for good straight away, and your Plus stops.
How do invites work?
While the invite promo runs, bring the number of friends shown on the Plus page and you get a month of Plus, once.
